Privacy Policy
This policy explains how Quiet Temper collects, uses and shares personal information when you visit quiettemper.com, place an order, submit a project enquiry or contact us.
Information we collect
Depending on how you interact with the site, we may collect contact and delivery information, order and transaction details, account information, messages and project briefs, device and browser data, cookie identifiers, and information supplied by payment, fraud-prevention, analytics and delivery providers. Payment card data is processed by our payment providers and is not stored directly by Quiet Temper.
How we use information
- To operate the storefront, process payments, fulfil orders and provide customer support;
- To review project enquiries, prepare quotations and manage prototype or production work;
- To prevent fraud, secure the site, comply with law and enforce our terms;
- To improve products, services and site performance;
- To send marketing communications when you have chosen to receive them. You can unsubscribe at any time.
Shopify and service providers
Our store is hosted by Shopify. We also use providers for payments, hosting, analytics, customer communication, fraud prevention, production and delivery. We share only the information reasonably needed for those providers to perform their services, or when required by law. Information may be processed in countries other than the country where you live.
Cookies and analytics
The site uses necessary cookies for storefront, cart, checkout, security and account functions. With consent where required, we may also use analytics or advertising technologies. Browser controls and the privacy options shown on the site can be used to manage certain choices.
Retention and security
We keep personal information only as long as reasonably necessary for the purposes described above, including order, tax, dispute and legal-record obligations. We use reasonable safeguards, but no online system can be guaranteed completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion or a copy of certain personal information, or to object to or limit certain processing. You may also withdraw marketing consent. We may need to verify a request before responding, and legal exceptions can apply.
Children
The site is not directed to children, and we do not knowingly collect personal information from children.
Contact and changes
For privacy questions or requests, use the Contact page and identify the request as a privacy enquiry. We may update this policy when our services, providers or legal obligations change. The current version posted here applies.